Privacy Policy

Last Updated:

January 2026

Trace Company respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with us through our digital platforms.



Information We Collect

We may collect the following types of information:


Personal Information

Name, email address, phone number, company name, and other details when you fill out forms, request a demo, or contact us.


Business Information

Details related to your organization, requirements, or services requested.


Technical Data

IP address, browser type, device information, operating system, and website usage data such as pages visited and time spent.

Voluntary Information

Any information you provide through emails, chat, forms, or other communication channels.

How We Use Your Information

We use the collected information to:

  • Respond to inquiries, demo requests, and support queries

  • Provide information about our products, services, and updates

  • Improve website performance, content, and user experience

  • Analyze user behavior to optimize marketing and communication

  • Maintain internal records and business operations

  • Ensure website security and prevent fraud or misuse


Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to understand user behavior and improve functionality.
Cookies help us:

  • Understand how visitors interact with the website

  • Optimize performance and user experience

  • Deliver relevant marketing or remarketing campaigns

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly.


Information Sharing

Trace Company does not sell, rent, or trade your personal information. We may share information only in the following cases:

  • With trusted third-party service providers who support our website, marketing, or business operations

  • With analytics and advertising platforms (such as Meta, Google, etc.) for campaign optimization

  • When required by law, regulation, or legal process

  • To protect our rights, users, or business operations

Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure. However, no system can guarantee complete security, and users share information at their own risk.



Third-Party Links

Our website may contain links to third-party websites or services. Trace Company is not responsible for the privacy practices or content of these external platforms.



Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction or updates to your information

  • Request deletion of your personal data, subject to legal or operational requirements

  • To exercise these rights, you can contact us through the details provided on our website.


Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and support business operations.



Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be reflected on this page with a revised date. Continued use of the website indicates your acceptance of the updated policy.



Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact Trace Company using the contact details provided on our website.